Returns & Exchanges
- For a full refund or exchange, full priced merchandise must be returned within 30 days of purchase date. bella bliss® gladly accepts returns on unworn, unwashed, undamaged or defective full priced merchandise, purchased by phone or online at bellabliss.com. bella bliss® reserves the right to refuse worn or damaged merchandise.
- Full priced merchandise returned between 30 and 60 days of purchase date is eligible for exchange or bella bliss® account credit only. Beyond this period, items will not be accepted.
- Sale merchandise can be returned within 30 days of date of purchase for exchange or store credit only.
- Final Sale merchandise is not eligible for return or exchange. (items ending in $.99, monogrammed items or outlet merchandise)
- Footwear must be returned in original box and the box cannot be used as the return packaging.
- All returns and exchanges must be accompanied by a completed Returns & Exchanges Form found at the bottom of this webpage. Incomplete forms will delay processing.
- When shipping merchandise for an exchange or return, bella bliss® highly recommends using a courier such as USPS, UPS or FedEx which provides a tracking number for your shipment. bella bliss® will not be responsible for any packages lost in transit to our facility and will only assume responsibility once it arrives.
- Returns and exchanges will be processed within 7-14 days of receipt (plus shipping time).
Our return address:
800 Winchester Rd.
Lexington, KY 40505
If you have received an item in error or if you have any questions, please email firstname.lastname@example.org for assistance.
If you have any questions regarding our exchange/return policy, please email email@example.com or call us at 1-866-846-5295 ext 6 M-F, 10am - 5pm EST.