Returns & Exchanges

  • For a full refund or exchange, full priced merchandise must be returned within 30 days of purchase date. bella bliss® gladly accepts returns on unworn, unwashed, undamaged or defective full priced merchandise, purchased by phone or online at bella bliss® reserves the right to refuse worn or damaged merchandise.
  • Full priced merchandise returned between 30 and 60 days of purchase date is eligible for exchange or bella bliss® account credit only. Beyond this period, items will not be accepted.
  • Sale merchandise can be returned within 30 days of date of purchase for exchange or store credit only.
  • Final Sale merchandise is not eligible for return or exchange. (items ending in $.99, monogrammed items or outlet merchandise)
  • Footwear must be returned in original box and the box cannot be used as the return packaging.
  • All returns and exchanges must be accompanied by a completed Returns & Exchanges Form found at the bottom of this webpage. Incomplete forms will delay processing.
  • When shipping merchandise for an exchange or return, bella bliss® highly recommends using a courier such as USPS, UPS or FedEx which provides a tracking number for your shipment. bella bliss® will not be responsible for any packages lost in transit to our facility and will only assume responsibility once it arrives.
  • Returns and exchanges will be processed within 7-14 days of receipt (plus shipping time).

Our return address:
bella bliss®
800 Winchester Rd.
Lexington, KY 40505
Attn: Returns

If you have received an item in error or if you have any questions, please email for assistance.

If you have any questions regarding our exchange/return policy, please email or call us at 1-866-846-5295 ext 6 M-F, 10am - 5pm EST.