bellabliss.com ships internationally with the assistance of our partner, UPS i-parcel. UPS i-parcel allows you to see pricing in your local currency and calculates total import costs so that duties/taxes are added to your order at checkout. Note that we will not accept and cannot process any international returns, so please order carefully.
International Order Assistance
For international order/shipping questions, please contact UPS i-parcel directly at firstname.lastname@example.org. For product-related questions, you may contact bella blissⓇ Customer Service at email@example.com.
Placing an International Order
If visiting from outside the United States, you will be automatically directed to our UPS i-parcel-enabled site. You can also access or update your selection by clicking the flag and selecting the country to which your order will be shipped. This will update the pricing on the site to the local currency, and you can then browse the site and add items to your bag. Once you proceed to checkout, you will be directed to a secure shopping cart managed by UPS i-parcel, from which you will complete your transaction. Once your order is submitted, you will receive an order confirmation immediately. Note that orders cannot be canceled or modified after submission.
International Order Payment Options
bellabliss.com accepts MasterCard, Visa, American Express and Discover Card. Other payment methods may be available depending on your selected country. All transactions are processed through the UPS i-parcel payment processor. Not all methods of payment are accepted in every country; only options applicable to the customer’s respective country will be displayed at checkout. The final amount charged by your financial institution may vary slightly from what is displayed due to variations in exchange rates at the time your order is processed. Some banks and/or credit cards may charge additional conversions fees at their discretion.
International Shipping Rates
The shipping cost for any international order will be displayed at checkout and will depend on a few variables, including: shipping address, exchange rate, order total, and package weight. UPS i-parcel will take sole responsibility of calculating all taxes, shipping, and duty information during checkout. These import fees will be added to the order total, and no additional costs will be due upon delivery.
International Delivery Timeline
All international shipments are first processed at the bella blissⓇ warehouse and then shipped to the UPS i-parcel fulfillment center, before being sent to the destination country. Estimated delivery time from the UPS i-parcel fulfillment center to the final destination will be provided upon shipment to destination country. Please add an additional 2-3 business days to your provided shipping estimate to allow for processing at the bella blissⓇ warehouse. Delivery time may also exceed the estimate provided at the time of checkout for rural or remote international destinations, or due to delays in customs clearance procedures.
Tracking an International Order
Once your order is submitted, you will receive an order confirmation immediately, followed by a shipping confirmation within 24 hours. This first shipping confirmation will display only the initial movement of the package domestically between our warehouse and the UPS i-parcel facility. After the package arrives to the UPS i-parcel facility, the order will be reshipped to you within 2 business days and you will receive a second shipping email containing a UPS i-parcel tracking number that you can use to track your package through your order's journey. You can access the UPS i-parcel tracking page here: tracking.i-parcel.com. If you’ve misplaced your tracking number, please email firstname.lastname@example.org.
International Duties/Taxes Information
Duties, customs tariffs, and VAT are set by the local government and determined based on a combination of the country of origin/manufacturing of the goods purchased, and the classification of that merchandise in accordance with a harmonized system adopted and used by the local government. The amount of applicable duty, tariffs and taxes will vary based on the product ordered and the specific rates set by the local government. With UPS i-parcel DDP (Delivered Duties Paid), any applicable import duties/taxes will be collected during checkout on behalf of the local government.
When placing an order you may be asked for a control number. This is required for Brazil, Israel, Korea, Russia, South Africa, and Taiwan (it's called National ID for Taiwan). Depending on the country this could be your passport, national ID or work ID number.
If you would like a copy of any personal information UPS i-parcel holds about you, please visit the following site: https://www.i-parcel.com/data-request-form/.
If you have other questions or comments, please contact us.