DELIVERY TIMES: All internet orders placed before 5PM (EST) will ship within 5 business days (possibly sooner). If your expedited order is received by 2pm EST, your order will ship the same business day. Expedited orders received after 2pm EST will ship the following business day, excluding orders with monogramming. We do not offer Saturday delivery. Therefore, all overnight orders placed on Friday (prior to 2pm) will be delivered the following Monday.If you have a deadline that you need the merchandise by, you may want to email firstname.lastname@example.org and a customer representative will gladly assist you.If for any reason, the product you request is not available you will be contacted within the next business day via email or phone to discuss. Monogramming may delay ship date anywhere from 7-14 business days ORDER TRACKING: Customers in the Continental USA may track their order by providing an email address at the time of their order. If you include an email address, you will be sent an order confirmation email that contains the UPS tracking number for your order.Standard Shipping• UPS Ground $6.95 USDExpedited Shipping* • no Saturday delivery available • not available on holidays 3 Day Select$18.00 USD 2nd Day Air$24.00 USDNext Day Air$42.00 USD International Shipping• 4-6 days (plus 1-2 business days for processing) • $50.00 USD
Canada Customs requires Canadian recipients to pay applicable duties and taxes on each shipment entering Canada. These charges may include PST, GST, HST, duties and other taxes of goods (e.g. excise tax). A brokerage fee is also charged to process shipments and present the requisite customs paperwork to Canada Customs on the importer’s behalf. Your order will be shipped under UPS’s e-Tailer Brokerage Program (eBP), where eligible shipments imported into Canada for non-commercial purposes and valued under CAD$ 200 shipped via UPS Standard service are subject to a reduced brokerage fee of CAD$ 10, plus any applicable duties and taxes. Shipments valued at CAD$200 and above and/or being imported to Canada for commercial purposes and/or subject to specialized clearance may incur additional fees. Please, be aware that UPS will request payment of these charges at the time of delivery. You have the ability to call UPS ahead of time (1-800-742-5877) to pay these charges, eliminating the need for payment on delivery.”If you have other questions or comments, please contact us.